Meetings & Education

Refund Policies

ATTENDEES: Registration Cancellation/Refund Policy:
Registration cancellations must be received no later than October 12, 2017, to get a refund.
Any cancellations submitted on October 13, 2017, will not receive a refund. Submit your
cancellation in writing to the NESO Meetings Department via email to info@neso.org.
Telephone cancellations will not be accepted. Your cancellation/refund request should include
your name, registration confirmation number, AAO member number and the reason for the
refund. A $25 cancellation fee will be charged for each persons Annual Meeting registration
upon written request until the deadline. No registration refunds will be issued after the
cancellation deadline. All approved refunds will be processed within 30 business days after the
approval.
Important
Registration cancellations, registration fee refunds, and ticketed event refunds will NOT be
processed on-site during the Annual Meeting. Please call 888.242.3795 or email
info@neso.org if special services requirements are needed.


EXHIBITORS: Cancellation/Refund Policy:
Exhibitors must notify the NESO office in writing by August 15, 2017, to qualify for a refund of any
deposit for canceled exhibit space. The date the exhibitor’s written notice of cancellation is received in the
NESO office will be the official cancellation date. No refunds will be made for cancellations received after
July 31, 2017. If NESO should be prevented from conducting the NESO 2017 Annual Meeting and
cannot permit the exhibitor to occupy this exhibit space or determines not to offer the 2017 Annual
Meeting at its sole discretion, NESO will refund the exhibitor the amount paid for the space with no further
obligation or liability to the exhibitor. There are no exceptions to this policy. All cancellations will be
assessed a processing fee of $150.
Important
Refunds will NOT be processed on-site during the Annual Meeting. Please call 888.242.3795 or
email info@neso.org if further assistance is needed.


SPONSORS: Cancellation Policy:
Cancellation of advertising will not be accepted after space reservation deadline July 31, 2017.
Important
Refunds will NOT be processed on-site during the Annual Meeting. Please call 888.242.3795 or
email info@neso.org if further assistance is needed.

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